I bought a KG800 Phone off okay a few months ago along with the
squaretrade warranty for that phone. The seller is a platinum seller
and member of the Squaretrade gemunity. On the auction, there was a
link to purchase an extended warranty for the phone, a LG KG800 (the
Choclate), from Squaretrade. The only reason I bought the phone was
because there was a warranty being offered. Two months later and my
phone broke. I contacted VAC Service Co. (the gepany that handles
warranties for Squaretrade) to get it warrantied, and they told me they
could not honor the warranty because it is a phone not intended for use
in the US Market. I contacted Squaretrade and they offered to refund me
my money for the warranty. I asked them why they sold me a warranty
that could never be honored and they said they made a mistake and would
refund my money. But the point is that they are false advertising and
misrepresenting their product. Think about if 100 people buy warranties
from Squaretrade that squatrade can never honor. In the end of the day,
only 10 of those people's products break and when it does, squaretrade
just refunds their money. But what about the other 90 people who have
paid for a warranty that cannot be honored? Shouldn't squaretrade
refund their money irregardless of whether or not the product breaks
considering that the warranty is null and void? This is my concern and
I am interested in taking a class action lawsuit against Squaretrade. I
am looking for anyone with a warranty from Squaretrade for a product
that is not intended for US Market use.If you do a search, you can fine this post on google.Please rate this
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